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COVID-19 als katalysator voor een versnelde digitalisering

The further digitization of business processes was already on the agenda of many companies, but often not necessarily high on the agenda and in reality occurring inhibited by internally formed obstacles. The consquences of the COVID-19 pandemic are clearly accelerating the further digitalisation of our business processes. Now that companies no longer have a choice, the are more flexible and for instance welcome working remotely. The ability to manage busines transformation is vital for companies to stay competitive. Business transfomation implies fundamental and complex changes, not only within compnaies but also across the entire value chain. Only a minority of companies managed to transform themselves succesfully. Vrious problems occur during the transformation process, inclusing lack of top-level management support, poor implementation and execution of the transformation process, lack of skills and competences, resistance against changes, or conflicts of interests. Although , each group is very valuable for the organisation, there exists a strong tendency for separation and a loack of integration between differenent departments. Many sources refer to this fragmentation of the organisation as a major reason for failure during the transformation process and for the increased risk for resistance.

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